Terms and Conditions
LevateAI LLC · Effective Date: February 26, 2026
1. Overview
These Terms and Conditions govern the use of SMS messaging services operated by LevateAI LLC on behalf of its Client businesses. By receiving messages from a LevateAI-powered system, you acknowledge these terms.
2. Program Description
LevateAI provides AI-powered messaging systems to service businesses. Messages sent through our platform may include appointment confirmations, technician dispatch notifications, job status updates, follow-up communications, and customer support responses. These messages are sent on behalf of the business you have engaged for services.
3. Consent
You have provided consent to receive SMS messages through one of the following methods:
- Completing a booking or inquiry form on the Client's website
- Verbal agreement at the time of service scheduling
- Any other opt-in method documented by the Client business
Consent is not a condition of purchasing any goods or services.
4. Message Frequency
Message frequency varies depending on your level of service activity with the Client business. You may receive messages related to scheduling, job updates, and follow-ups throughout your service engagement.
5. Rates
Message and data rates may apply depending on your mobile carrier plan. LevateAI does not charge you directly for SMS communications.
6. Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further messages will be sent. To re-subscribe, reply START.
7. Help
For assistance, reply HELP to any message or contact the Client business directly. You may also reach LevateAI at support@levateai.com.
8. Supported Carriers
LevateAI's SMS services are compatible with all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carrier support is not guaranteed for all MVNOs.
9. Limitation of Liability
LevateAI acts solely as a technology provider on behalf of Client businesses. We are not responsible for the underlying services provided by the Client, delays caused by carrier networks, or damages arising from your reliance on AI-generated messages.
10. Changes
We reserve the right to update these terms at any time. Continued receipt of messages after changes are posted constitutes acceptance of the revised terms.
11. Governing Law
These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
12. Contact
LevateAI LLC
Marietta, Georgia
Email: support@levateai.com
Website: levateai.com